We know it’s obvious, BUT, please do NOT attend the clinic if you, or anyone in your household have any symptoms of Covid-19 infection: continuous cough, high temperature, loss of change of sense of taste or smell.

Please do NOT attend the clinic for treatment if you are in a group that is classified as VULNERABLE: aged over 70yrs, underlying health issues (heart disease, any respiratory illness, heart, liver or kidney disease, neurological conditions such as Parkinson’s disease, a weakened immune system due to taking steroids or other immunosuppressants, overweight, pregnant. This group classification is subject to change depending on government guidelines. We recognise that these conditions are common and we expect the restrictions to ease as time progresses.

Individuals who are EXTREMELY VULNERABLE should definitely NOT attend the clinic: organ donor recipients, specific cancers and specific higher risk lung conditions, rare diseases that increase infection risk, higher doses of immunosuppressants, pregnant patients with heart disease, patients who have been told by their GP of hospital doctors that they are extremely vulnerable. There is more government information about this group here.

If you are not sure whether coming to see us is the right thing to do, simply phone us and ask to speak to either Andrew or Tara or email us!

To keep everyone as safe as possible, please:

Only attend if you have a pre-booked appointment

Do not bring friends or relatives with you, unless necessary

Please come into the building at your pre-booked time, not before. We have always loved to chat with people in the waiting room, but if you attend on time it will minimise the number of people in the building!

Please sanitise your hands when you arrive, and put on one of the disposable masks that we will provide. Try not to touch your face.

The receptionist will ask you to go through to one of the changing cubicles to change. Please keep your underwear on and put on the unisex gown that the receptionist will have put in the cubicle for you. Wait in the changing cubicle until the chiropractor calls you through.

The treatment room will have been cleaned immediately before you enter the room and the chiropractor will be wearing appropriate PPE: scrubs, apron, mask, visor and gloves. The apron and gloves are new for each patient.

Your treatment will proceed very much as normal. Guidelines suggest that treatment times should be minimised to reduce infection risk. So your chiropractor will proceed with the appropriate treatment but it may not be appropriate for us to spend any more time than is necessary to treat you. We hope that we will not be appearing to rush you!

When you get dressed again, please place the gown into the swing bin for us to launder it.

We will only be taking card payments, and will not handle cash or cheques. Our card machine will process a contactless payment and is our preferred method of receiving payment, please.

In order to ensure that possible overlap with the next patient is avoided, please exit the reception area promptly, sanitising your hands before you go, and taking your disposable mask with you to dispose of at home.